What is a communication popup?
The communication popup is a message box that pops up on the last page of a document.
It enables visitors to easily contact your communication channels or take additional actions within the open document.
How to Set a Communication Type
You can choose a preferred communication type for each document. When a new document is uploaded, it will have a default primary communication type. If you wish to change the communication type, please refer to the guide below.
Go to document dashboard.
Click
Document Settingbutton
In
Communicationsetting, choose a communication type.
Click
Saveto confirm.
If you delete a communication type, the primary communication form will be applied to every document that had the deleted communication type. Please refer to the Integrating Communication Tools page to add or delete communication types.
How to deactivate a communication popup
By default, the communication popup is ON. To deactivatge a communication popup, follow these steps.
Navigate to the Document Dashboard
Click on the
Document SettingbuttonChange the
Downloadsetting to OFF
Click
Saveto confirm
Once deactivated, communication popup will not show on the last page of your document. Please note that the adjusted setting only applies to this specific document.