Updating account setting
To update your account setting including your name, position, company, and phone number, please follow the steps below
Access
My Page
by clicking the smile icon located at the top right corner of your screenNavigate to
Account
tabUpdate your account information and click
Save
Please note that any changes made to the company name in the Account
tab sync with the company name in a lead form. Once updated, these changes will be applied automatically.
Changing password
Forgot your password or wish to change it? Here's how to reset your password at the sign-in page. You can only use this method if you created FeatPaper account using email address and password.
Put in the email address for your account and click
Send Authentication
Enter the email authentication code sent to your email
Enter the new password and click
Change password
For users accessing FeatPaper via Google SSO, your account is managed by Google. Refer to Google Support for password recovery or reset procedures.
Deleting your account
To delete your FeatPaper account, please reach out to us via email at [email protected] or contact our customer service. For comprehensive details on account termination, please review Section 7 (Termination) in our Terms of Service.