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Managing an Account
Updated over 7 months ago

Updating account setting

To update your account setting including your name, position, company, and phone number, please follow the steps below

  1. Access My Page by clicking the smile icon located at the top right corner of your screen

  2. Navigate to Account tab

  3. Update your account information and click Save

Please note that any changes made to the company name in the Account tab sync with the company name in a lead form. Once updated, these changes will be applied automatically.


Changing password

Forgot your password or wish to change it? Here's how to reset your password at the sign-in page. You can only use this method if you created FeatPaper account using email address and password.

  1. Put in the email address for your account and click Send Authentication

  2. Enter the email authentication code sent to your email

  3. Enter the new password and click Change password

For users accessing FeatPaper via Google SSO, your account is managed by Google. Refer to Google Support for password recovery or reset procedures.


Deleting your account

To delete your FeatPaper account, please reach out to us via email at [email protected] or contact our customer service. For comprehensive details on account termination, please review Section 7 (Termination) in our Terms of Service.

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